Tuesday, March 16, 2021
 10AM-11AM

Managing Conflict in the Workplace
 Presented by Elizabeth Yanke, MBA, Project Manager, League of Wisconsin Municipalities

This presentation will cover best practices for addressing conflict in the workplace as well as why it is important to do so. We will share a simplified how-to on coaching a coworker who brings an issue to your desk. And we will cover how to address an issue yourself using a script following the S.B.I. Model (Situation, Behavior, Impact).

Wednesday, March 17, 2021
 10AM-11AM

Legal & Practical Considerations of Workplace Documentation
 Presented by Lisa Bergersen, JD, AWI-CH, SPHR, SHRM-SCP, Founder, EngageHR Law

This presentation will examine the importance of documentation that employers and supervisors must maintain, with a focus on keeping the organization out of legal trouble and positioning it well in the event of a legal proceeding. Topics include:

• Best practices for documenting performance and disciplinary situations
• Avoiding common documentation mistakes
• Legally-required documentation
• Retention requirements
• Access to personnel records

At the conclusion of the session, you will:

• Understand the responsibilities and importance of proper personnel documentation
• Recognize employment situations and laws that require specific documents
• Know how to document effectively

Thursday, March 18, 2021
 10AM-11AM

ADA, Title I Compliance

Join us for a panel discussion with David Bailey, MsEPL, IPMA-CP, ADAC, Director of Administrative Services, City of New Berlin; Robin Jones, MPA, Director, Great Lakes ADA Center, Instructor, UI, Chicago; and Rebecca Rabatin, ADAC, ADA Coordinator, City of Milwaukee, as they clarify important terms regarding the Americans with Disabilities Act and the requirements on the municipal employer.